Return and Refund Policy


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. 

Non-Returnable Items
The following are not eligible for a refund and will be denied:

- Underwear,  earrings, bodysuits and beauty products
-Returns received after 30 days of the original shipment date
-Items without Tag
-Final sale items cannot be returned and exchanged
-Damaged, washed, worn or altered items, including items returned with deodorant, makeup, smoke, perfume and/or stains


Shipping return item 

To return your product, you should mail your product to: 
2 Enterprise #11211
Aliso Viejo California 92656
US

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please do not send your purchase back to the manufacturer.

What is your refund policy?

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cs@pinkpicot.com.